Digital revolution in Procurement and contractmanagement? 

ChatGPT and other Generative AI solutions 

Every now and then, a technological breakthrough occurs, or rather, a technological development reaches the masses. These are often events that you probably remember well.

The first radio, TV, and/or landline connection in your house, the first computer, mobile phone, navigation system, internet, and more recently, that first smartphone in your hands.

For some people, the launch of ChatGPT (November 30, 2022) fits perfectly into this list. Since then, other generative AI solutions have been launched, such as Google's Bard, Dall-E 2, and Midjourney.

ChatGPT is on its way to revolutionizing the way we work, communicate, and search for, share, and create information!

What is ChatGPT?

ChatGPT is the latest and most advanced chatbot/search engine that understands and generates human languages ​​(including Dutch, English, Spanish, German, and Portuguese). It is comparable to Alexa or Siri, but much more advanced. You type a question or command in the form of a chat message (Prompt) on the website, and ChatGPT generates an immediate response. It is capable of understanding meaning and intention in a broader context of your question. If you ask a follow-up question, the chatbot will also respond accordingly, taking into account the previous chat conversation.

In the news, at talk shows, and online, the subject is present, and with more than 100 million users per month within 3 months of its launch and a $10 billion investment by Microsoft in the tool, integration into their Bing search engine, and the upcoming integration into Office365 (Word, Excel, PowerPoint, and Outlook), I dare say that ChatGPT is here to stay.

ChatGPT is an example of 'generative AI' because it can use existing data to generate new output. This includes generating articles, papers, poetry, fiction, emails, essays, blog posts, and even computer code. The system also understands computer languages ​​such as Python, Java, C++, and PHP.

We also wrote a blog about ChatGPT for procurement. Can you find out if this was written by ourselves or with the help of ChatGPT?

ChatGPT for Procurement and Contractmanagement

We have significantly adjusted our way of working in procurement and contract management in recent years with the advent of Outlook, Word, Excel, SharePoint, Google, eSourcing and eAuction platforms, TenderNed, contract management systems, and more recently, the use of Teams.

From our practical research, it appears that ChatGPT can perform tasks for:

  • Procurement and Category Managers
  • (Senior) Buyers/Procurement consultants
  • Contract- and supplier managers
  • Operational Procurement
  • Financial administration

Door het slim inzetten van ChatGPT kun je:

  • Better align with the business
  • Help accelerate processes
  • Do more work with fewer people / do more work with the same number of people
  • Increase transparency in supply chains
  • Make better decisions based on costs and risks
  • Help strengthen the value proposition of the organization

To get started with ChatGPT, we have developed an eBook with prompts that you can use in ChatGPT.

You can download the eBook here (Dutch-only).  Downloaden



Especially for organizations that are curious about the possibilities of ChatGPT or are already working with it, Qando has developed an in-house workshop. More information about the workshops can be found here 

- ChatGPT for Procurement and Contractmanagement

- ChatGPT for healthcare Procurement (Dutch)

Interested in ChatGPT?

Are you soon to embark on the digitization of procurement and/or contract management and want to know more?

Leave your details via the form and we will contact you.


The background of ChatGPT was very informative, as were the potential dangers of the model. The examples of prompts provided are helpful to have and practice with

Kees Rietman Alrijne

Kees Rietman

Head of Procurement | Alrijne Zorggroep

Qando Kantoor Vught

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