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Technical challenges

  • Quality online calls: colleagues often call in via their mobile phone due to poor computer audio (via internet).
  • In case of failure of the WAN, critical locations are unavailable by fixed telephone.
  • Security for mobile device management is poorly managed,  resulting in workplace extensions with high organisational risks.
  • Bandwidth capacity is insufficient since the internet speed is (too much) restricted by a security filter.

Contractual challenges

  • Mobile telecom contracts have not been tendered for several years or no longer fit the current usage.
  • Contracts on fixed telephony expire and must be renewed.
  • WAN-connections are still live for "convenience".  

Qando has great market knowledge, we know the available technologies, the providers and suppliers with the corresponding pitfalls, cost drivers and relevant benchmark data. We are - of course - independent from any provider or supplier.

Our added value

Mobile telephony

We have proven ourselves for reducing costs of mobile telephony contracts significantly - these contracts had an average anual value of € 500.000. By executing strong commercial negotiations on behalf our clients (large corporates), we achieved costs savings up to 60%. Since contracts for mobile telephony are usually for 2 years, cost savings can be achieved in a relatively short time.

Fixed telephony

Migrating for fixed telephony is more difficult and comes with substantial costs. Usually, organisations have 5-year contracts in place and we should take into account the existing infrastructure in (old) buildings as well. Waiting for the PBX to reach end-of-life can be delaying the switch to a better use of fixed telephony.

Unified Communications

The use of Unified Communications, like Skype and Google Hangouts, is often actively promoted by HR since using these tools will reduce the physical travel ánd use of mobile telephony of employees. However, a high quality is required for achieving a high user adoption. Therefore, we aim for increasing the "internet-side" of Unified Communications. By using a strong Configuration Management Database (CDMB), we can focus on price when sourcing for new suppliers.

Proven approach

Scope

Define the list of markets or countries to be reviewed.

Audit 

Our audit experts review the data to find exceptions and disputable errors. 

Mobile audit & optimization  

Audit of at least 3 months billing data and invoices and optimization of the services.

Optimization

Our optimization experts review the data to establish which aspects/contracts can be optimized to save money. 

Data requirements

Contracts, invoices, CDR data, subscriber report, details of past disputes, details of any exclusion, portal login if available. 

Results

Qando presents the results of the audit and optimization to the client for review before managing disputes with the vendors. 

Opportunity scan

Estimated savings potential with 80% accuracy withing two weeks!

Using a great deal of - different - subscriptions, multiple providers, local versus global contracts and fluctuating usage of employees results in a substantial amount of data. This is even more when combined with periodic reports from fixed telephony usage and contracts with suppliers for cloud systems, data centers and other forms of growing cloud storage and bandwidth usage.  

Our offer is to execute an opportunity scan. We will analyse all your internal data from mobile, fixed telephony and Unified Communications and present our advice for a better use of technologies and their corresponding providers, suppliers and partners. While doing this, we have a strong focus on cost savings.

Set up a meeting for orientation

A clear and bold header

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Global cosmetics business, 84% savings in the UK achieved with benchmarking and renegotiation of their Vodafone contract. 

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Global consumer goods, 20 countries, 20% regional savings, multiple RFP, sourcing and benchmarking events. 

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Global chemical business, 61% savings in Germany, migration from Vodafone to Telekom. 

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Global e-commerce business, 5 countries, 32% regional savings, multiple RFP, sourcing and benchmark events.

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Global pharma business, 65% savings in the UK through benchmarking and sourcing processes. 

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Global pharma business, 34% savings in Switzerland through renegotiation of their Swisscom contract. 

Some of our clients

DSM

NS

Isala

Belastingdienst

ProRail

CRH

Kuehne+Nagel

Sitech

NedTrain