Qando actively supported our business in a crucial transformation process to become a leading service provider in the Manufacturing Services business. Qando's in depth knowledge has delivered our business substantial added value, related to the selection of state of the art Sourcing e-tools as well as a company wide Procurement Savings program.
Director Sourcing | Sitech Services
Qando led the European tender for this client in the public sector and set up the contract management for the delivery and maintenance contract, concerning a period of 10 years. The focus was on development speed and quality since quality issues are directly affecting the daily operation.
Qando has set up a tender team for all stakeholders and created together with them clear KPI's for this specific contract. All obligations from the contract have been carefully mapped and Qando took care of the monitoring and made adjustements if necessary.
The contract management system at the client was only partially implemented by the supplier. The content and workability were not optimal at all.
Qando conducted an analysis of the contract management method requirements and subsequently modified the contract management platform to fit business needs. Also, Qando worked hands-on on uploading all non-digital contracts to the system.